7 Brand Promises

Header: Twin Falls Chevrolet - Our 7 Brand Promises For You
Transparency is a key tenet for the team at Twin Falls Chevrolet. One way we ensure our transparency is by offering our 7 Brand Promises, with details about each of them, and how you, our guests, benefit from them. Your satisfaction is key, which along with these Brand Promises help guide us through each guest interaction.
Our Twin Falls Chevy Brand Promises: One low price, plain and simple, always!

ONE LOW PRICE, PLAIN & SIMPLE, ALWAYS

  • Whether you’re 18 or 80, you get the same price, up front, 24/7.
  • There’s no need for customers to negotiate with us to get our Best Price.
  • Same Best Price, whether on the lot or on the Internet.
  • We always have fair prices representing solid value.

 


Brand Promise of Twin Falls Chevy: A Relaxed Shopping Experience

RELAXED SHOPPING EXPERIENCE & CONSULTATIVE SALES PROCESS

  • Relax, our sales team is here to help you make a wise choice, and they’re paid based on how satisfied you are, not how much you spend or even what vehicle you choose.
  • Our customer-friendly consulting process aims to first identify the wants and needs of our customers before we present our offerings to them. It is a process to build the customer’s knowledge of what choices they have available prior to deciding which vehicle is best for them.

 


Brand Promise of Twin Falls Chevy: Real Cash Value for Your Trade

REAL CASH VALUE FOR YOUR TRADE

  • You’ll know what your vehicle is worth before you start to shop. It’s based on the current market value of your vehicle and doesn’t depend on which one you want to buy.
  • We’ll pay you that for your vehicle, even if you don’t buy ours.
  • We have an interactive trade evaluation process designed for the customer to get all of the money for their trade up front without negotiating.
  • We replace negotiation with documentation and proof.
  • We sell more used vehicles than anyone else in the market, so we need your trade, so we can pay you top dollar to get it.

Brand Promise of Twin Falls Chevy: The Right Vehicle At The Right Time

THE RIGHT VEHICLES AT THE RIGHT TIME

  • We have the right vehicles in stock, based on what you want, at the best value for your money.
  • Our team always has 100’s of vehicles to choose from.
  • There are various levels of reconditioning. And we are more than happy to share with you what we have done and what we have not done… that’s transparency.
  • All vehicles are priced right up front, 24/7 with our very Best Price.

 


Brand Promise of Twin Falls Chevy: Financial Solutions For Today & YOUR Future

FINANCIAL SERVICES FOR TODAY & YOUR FUTURE

  • Competitive financial services to meet your budget.
  • Your choice and your credit history won’t change the price of the vehicle.
  • Financial services process is aimed at creating the highest value for the customer today and in the future, retaining those customers for life.

 


Brand Promise of Twin Falls Chevy: You Can't Buy The Wrong Vehicle

YOU CAN’T BUY THE WRONG VEHICLE FROM US

  • 7 day money back guarantee on most used cars: Bring it back in the same condition it was in when purchased and get a full refund. No questions asked.
  • 30 day exchange available on most pre-owned vehicles: Return your purchase within 30 days and receive the full purchase price toward any vehicle on the lot.
  • 90 day powertrain warranty on most pre-owned vehicles.

 


Brand Promise of Twin Falls Chevy: Dependable Service to Meet Your Needs

DEPENDABLE SERVICE TO MEET YOUR SCHEDULE

  • Our professional team is here to provide you with full maintenance and repair services when you want and need them, including on Saturday.
  • Extended service hours, nights, and weekends.
  • Chevy Certified Express lube will save you valuable time.
  • Professional service staff that is focused on your needs.

 


The dedicated team of professionals at Twin Falls Chevy are here to assist & guide you through the entire automotive journey – from browsing for a potential new car, to maintaining your car for as long as you are driving it.
Visit us today to experience what makes Twin Falls Chevy different from the rest.