Customer Testimonials
Had no intention of buying a Chevy. Was set to buy a Toyota tundra limited, but wanted to test drive the 3.0 duramax trail boss LT. I knew that the truck was priced more than the Toyota so didn’t want to waste time sitting down to discuss it but I did anyhow. So between Gustavo Ceron, salesman. Teddy who test drove my trade with me in it, who also delivered the offer , and Amber who worked the finance details I drove away with a wonderful 2025 truck. All in all it was a no hassle pleasant experience. Gustavo toured me through ... Read More DealerRater - Dec 6, 2024
Purchased a car for my daughter on 11/06/2024 and had the pleasure of working with Brian. He was very kind and great to work with. He answered all of our questions and made this experience fun and exciting for our daughter as well. He made the buying process as easy as he possibly could and worked well with my husbands tight schedule. This is the second car we have purchased here and will definitely be back. Amber was awesome to work with on the loan side as well she made it as painless as possible and was so nice and knowledgeable.
On Saturday Oct 5, 2024 I pulled off Pole Line Rd onto Twin Falls Chevrolet at 11:55 AM for an oil change. I had been using my add on Rostra cruise control during the drive from Buhl. When I pulled onto Pole Line at 12:49 my cruise control, for the first time in 3 years and 6 weeks had stopped working.
The service advisor’s were wonderful. When I got home to Buhl I called the dealership. They referred me to a business on Washington that deals with addon kits. My Rostra had been installed by Auto Designs of Northern Utah recommended by Larry Miller Chevrolet ... Read More DealerRater - Oct 9, 2024
"I recently had the pleasure of visiting the Chevrolet dealer and working with Walker, and I couldn't be more satisfied with the experience. Walker was incredibly knowledgeable, patient, and attentive to my needs. He took the time to understand what I was looking for and provided excellent recommendations. The dealership itself was clean, well-organized, and had a great selection of vehicles. Overall, Walker and the Chevrolet dealer made the car-buying process smooth and enjoyable. Highly recommend!"
7/31/24
To whom it may concern, on 7/11/24 I, bought a 2002 Cadillac Eldorado from Twin Falls Chevrolet & salesman George Hilarides. George had described the cosmetic & mechanical condition of the care as being pristine, except for a paint chip on the back bumper. I explained to George numerous times to disclose ANY imperfections in the paint, body, or mechanics, and he continued to insist the condition of the car, including the cosmetics were impeccable. We also did a face time around the car via our cell phones, however the car was located inside the dealership at the time and imperfections were ... Read More DealerRater - Aug 6, 2024
was dealing with them on a vehicle for 3 days, filled out credit app and got financed along with quite a few inquiries now, headed there too pick up the vehicle its a 3 1/2 hr trip and get called by the sales manager that they have someone else thats buying the vehicle i agreed to buy/ so now my credit score went down cause they sent my application everywhere and no vehicle. would not recommend this dealer with this shady way they treated me. now upset that it was sold out from underneath me
Tony and Tedy were amazing to work with when recently purchasing our new truck! They went the extra mile to make sure that we felt valued with our trade in truck. They literally spent 2 days while we figured out what was most important to us in purchasing and made the deal work with how we wanted it to be. Thank you so much for your kindness and going the extra mile!
the service writer Audrey was very terrible, I talked to her about a random shaking issue and that i had a oil change that i needed done. she confirmed that i did have one free oil change and that they will look into the shaking issue. after about two hours i get my truck back and she said that she will let me know if this was covered under warranty or not. i setup an appointment for the following weekend to have the repairs done. a few days go by and i still haven't heard from Audrey about the ... Read More DealerRater - Feb 13, 2024
Brian and Braxton are good to work and Braxton got the truck ordered, when other dealerships wouldn't even try. There was an issue w pricing and they honored what they said and resolved the issue fairly and quickly. To me that is a very good indication of honor and integrity, a quality that I look for when doing business. I would buy here again.
I’ve always enjoyed the friendliness at this dealership. I wouldn’t rather go anywhere in Twin Falls. After they helped my mother get her vehicle, a few months later, I decided to buy my new car from them. Trust me, I was NERVOUS to make my first “big girl purchase”; but Brian from Sales, Erick and Teddy from Finance, as well as Weston, they all took great care of me and answered all my questions! They have stuck with me through the waiting of my car, and when it arrived at the dealership, they called me and said it ... Read More DealerRater - Jan 3, 2024
I great experience at the dealership,The salesmen was awesome,he answered all my questions.There was a problem with my truck;Thomas and Brandon got the truck in the shop and the team got it fix. My experience at Twin Falls Chevrolet was awesome.Thank you Thomas and Brandon for all you did. Ernie
Twin Falls Chevrolet
1731 Parkview Dr,
Twin Falls, ID 83301
I have been wanting to buy a pickup for a while now. Pricing and availability have made that difficult. We went to Twin Falls Chevy and have been working with Thomas C. & he has worked hard to find the right PU with desired amenities and specifically the right color. Second was available reasonable financing and rebates.
Right now there are good rebates and GM is offering good intetest rates and # of years available with good credit. I am so pleased to say Thomas was my sales agent & has worked hard ... Read More DealerRater - Nov 11, 2023
The sales people were good, HOWEVER the service department is awful. There was a wire that was hanging down from my yukon and I had them look at it when it was in for service. They said it was broke and needed to be replaced at 600 dollars. I looked at it and found it was a wire for a censor that had come unplugged. I plugged it back in and it worked fine. Either they were incompetent and didn't know or were trying to get us to pay for somthing that was not needed. I also paid to have ... Read More DealerRater - Oct 22, 2023
Very great place 100% recommended, everyone should most definitely go and give this dealership a try!!:) Brian, Tedy, Brandon, and Aldolfo have alot of knowledge and they all are most definitely gentlemen's for sure!! Once you give this dealership a try you will be leaving more happy then when you came in trust me!!😁 Definitely worth a 5 star rating!!:))
We are so pleased with our new 2023 Chevrolet Silverado ZR2. George, Brandon, and Rich were very knowledgeable, and made our purchase a great experience. Thanks, guys! Five stars for each of you! Bryan and Donna Martin
This was a second vehicle that we purchased from Twin Falls Chevy.. Gustavo, Tedy and Nick are fantastic. I would do business with them again!!
We brought I new Chevrolet Silverado RST Saturday from Scott , Teddy, Rich Greats sales team at Twin Falls Chevrolet it was a very seamless transaction trade in two vehicles very happy with the way my wife & I where treated in the process. Thank You Again Teddy
My Dad had been wanting a new Pick up , so we stopped at Chevrolet Twin Falls and they had a great Sales Team! We got the Pleasure of dealing with Sean and Teddy they were great! Quick with no run around! If you want a great experience ask for Sean And Teddy!
Salesteam was awesom will to listen to what the customer wants and they dont try to over sell and no back and forth.
Do hometown car dealerships have your best interest in mind?
My daughter recently purchased a vehicle from the Twin Falls Chevrolet dealership and it was taken in to buy all sorts of different products. One of these products was a warranty for bumper to bumper on the vehicle.
So when she had an issue with her vehicle and took it into the dealership, they ended up charging her $160 for something that they failed to do on the inspection of the vehicle prior to selling it. The rear defrost was not working so obviously, my daughter took the vehicle and thinking ... Read More DealerRater - Dec 11, 2022
II had purchased a car over the phone and had made arrangements to send a certified check the next day. Two ladies, Amy and Rachel, had helped me with the transaction and the GM, Weston had also been very helpful with my purchase. I had also talked with someone in the warranty department. The next day I sent the check and shortly after that got a call from the man from the warranty department telling me that they had sold the same car to someone else. His excuse was that he thought that I did not want the car. Why ... Read More DealerRater - Aug 10, 2022
Jeremy was great this by far was my best experience buying a car. Great customer service real understanding and went off of my needs and budget.. thank you again Jeremy 👍
We recently bought a used car from Twin Falls Chevrolet and were very pleased with their helpfulness and answers to questions. Chad Snyder did his best to remember the things we were looking for and to provide us with cars in that range. We appreciate his help and concern.
This is the absolute best dealership I have ever worked with. When our bank started causing issues their Finance Manager Teddy was ON TOP of it all-, he has been the biggest help AND GOT US A BETTER DEAL! I have never experienced such amazing customer service. Even the Sales team was excellent- Brian was so nice and knowledgeable. He really helped us find the perfect truck. We will be returning definitely for any future purchases!! 10 stars from the Curtis family!!
We had a great experience with Chevy of Twin Falls. Samantha Lewis met us upon our arrival. We had a truck picked out online that we wanted to see. She made sure we saw that one but also showed us a couple more that were in our price range and had all the features we were looking for. Samantha stayed with us throughout our whole experience and even suffered through 5 test drives. It took a while but we finally found the truck we were looking for. Samantha was very professional, informative and patient without being pushy like so many sales ... Read More DealerRater - Mar 16, 2022
They couldn’t even scan my truck in the parking lot for the check engine. Needed an appointment just to get a check engine scan. What a joke.
WORST EXPERIENCE AT THIS PLACE!!! We drove to Twin Falls from Rexburg because they had an Escalade we loved. The salesman was new so we understood he had to keep getting help BUT when we went to sign my husband specifically asked about maintenance records for the vehicle. The finance guy went on and on about how all diagnostic tests are completed and all used vehicles go through the shop and are all cleared or they won’t sell them. He said this specific vehicle flew through all testing and was in great shape. He said that if there were ... Read More DealerRater - Jan 26, 2022
poor customer service. made a 9 am apt for oil change that i drove 180 miles for waited 4 hours. i did get an apology. I will not recommend this dealership for service to any of my friends and it makes me wonder about the dealership in general
The service was great, but making the appointment was not a good experience . Thanks bye
Took over 3 hours to do a scheduled oil change. Was told to change the air filter but did not.
They took over a month to pay off a loan from a trade in causing multiple issues with transaction. They took advantage of the situation.
Not happy. I did no feel like I was a person at the end. I told them what I could only afford and I was encouraged to go for something almost double that. I could not see clear pricing/offers for more than 4 hours. Then it was you must sign on this great deal now. The offers on the website I reviewed before coming in were not even offered. Rebate and 84 months 0% interest was on the website and they worked another deal even though I am above 740. Also the car was not as loaded as other manufactures for the same ... Read More DealerRater - Jan 10, 2021
Had to stop into this dealership on our way out from Oregon to Nashville on the 2nd day of our trip pulling our 5th wheel trailer during the first week August 2020. We had some issues with our 2003 Chevy Silverado 3500 6.6 duramax diesel blowing excessive smoke and lost power. We pulled off the freeway and found an RV park in nearby Wendell on a Saturday. Called the dealership and talked to Alex Birch, one of the service advisors. He said they could look at it Monday morning. I was able to disconnect by trailer and drive the truck to the dealer on ... Read More DealerRater - Aug 18, 2020
Very transparent dealership! No hidden fees and they made car buying super simple. Katrina Escobar was very helpful and a blast to work with. Thanks
Online appointments has issues. Call .Check engine light was on plus oil change. Even with appt issue had prompt and wonderful service.Thanks Rick V!!
If it was possible to give a higher than 5 star rating this place would get it. Sam and the others worked so diligently to help me find the right car and went over and above to find the best financing so the payments stay within my budget. Thanks guys.
This is our 2nd time purchasing a vehicle here and they went above and beyond to make us happy and that’s exactly what they did!!! I will most definitely refer Sam Marsh salesman and Lithia to all my friends and family!! 100% satisfied with the team work these guys have!!
Bought a Tahoe here. The sales price great. Service Manager Scott Price is always attentive and responsive when I bring the vehicle in for service.
Saw a used Mazda 3 on web site and called on it. Talked to the manager for used cars. I wanted a out the door price (OTD to include TTL). Manager gave us his cell and told to call if we had any other questions. Talked to him 3 times about things and verified the price each and every time. We were paying for the car outright (cash) and didn't want any surprises. We made an appointment and went down that day to buy the car. We told them I had to be to work and only had 3 hours to do ... Read More DealerRater - Jan 13, 2018
Everyone does a great job to keep me happy and my car running great. They have a great attitude they you can feel as soon as you get there. Very happy with my experience. Thank you.
Our salesman, Dave Alonzo, was very knowledgeable, friendly, and helpful. We are thrilled with our new truck, as it was exactly what we were looking for and they offered a deal we could not refuse.
The old owner had the motto, “no pressure, no hype”. The salesman, Jose Juarez, exemplified that motto. Thank you for making our purchase painless. I will be back again in the future.
Scott always goes the extra mile to keep us happy. He is very good at communicating and has always been great to work with. Thank you!
My truck’s DEF light came on right east of Twin Falls so we called your amazing service team and they were able to quickly diagnose the issue and schedule at prompt warranty repair the next morning. We were back on the road for our 3000 mile road trip to help out our new pastor.
Jen did an awesome job taking care of my car and my needs! She went above and beyond anyone else that I’ve worked with at the dealership.
The salesman , Brandon Schermett, was excellent. The General Manager, Jim Davis, was good to work with, as were the receptionists. We caution buyers to be sure you want the extended warranty before purchasing it because it was difficult to get cancelled. With help from Brandon and Jim we were able to get our problem with cancellation of the warranty resolved. The dealership made it right with us and we appreciate their efforts.
Excellent professional and friendly service from entire service dept. Ease of getting an appointment......car tended to at designated appt. time. Shall use your dealership for future servicing if needed.
I called to make an appointment for my warranty oil change. They got me in the same day and it was done in less than 2 hours. Easy to deal with and freindly.
Willingness to satisfy my wants and needs. Great deal. Options completed before my arrival. Another great buying experience. Bought two other Silverado pickups before at this location. I return to the same great service.
My truck had two recalls on it. The service department was great; also did an oil change. They got us in early and did a great job.
He let the car sell itself. Answered all my questions and related to me as a person, not a mark. His knowledge of the care was excellent!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Everyone in the dealership was exceptional. Don went the extra mile for me. They spent more than eight hours trying to find me the right truck.
Dave was very nice and was knowageble about the Chev Cruze.. Dave got all three of us snow cones and papers to fill out for drawings. THANK YOU DAVE.
The Service Dept. did an excellent job identifying the issue, repairing and returning it in a timely fashion. I am very happy with my experience.
Contacted these guys through there website. Wow they responded within seconds. I asked questions and they had emiadate answers. Told them about my credit and how much I could put down. These guys are one xxxx of a team. Brent Ward was wonderful to work with. He was up front and honest! He and his team worked there butts off even after hours to make it happen. I'm gonna forever be a customer. Thank you guys for the hard work and after hours you worked. I'm really floored at the way I was treated. I have never felt ... Read More DealerRater - Feb 23, 2017
My husband and I went in wanting to look at a few cars, but were not looking forward to the "hovering" salesman that always comes with it. We were pleasantly greeted by Gabriel Montero, and from that moment until we left had nothing but an AMAZING experience with him. Nothing like any other salesman we've ever met. Never once felt rushed, or taken advantage of, or that we were just walking dollar signs. He made us feel welcomed and like family. Definitely the BEST experience at a car lot we've ever had! Thank you Gabriel!
These guys were great to work and deal with, they made sure that we were satisfied with everything before we left. This has been our third vehicle bought from them and planning on many more. Thank you to everyone that was a part of our experience.
I loved working with these guys. Our salesman, sales manager, and finance guy were so fun in the long process! We had a good time giving them a hard time.. Lol! They were all good sports and very helpful and friendly!
Ray and Skip were both top notch guys. Had to play alitte hardball but they worked with us till we were happy. Thanks guys. I would definitely recommend going their to anyone looking to buy a car.
Had excellent service and he went over and beyond to help us get in a car I'm definitely returning to buy my next car.
Chevrolet Twin Falls was great. I got fabulous trade in, great service and awesome price on the new vehicle! They also had many choices of vehicles to choose from. I am so glad I chose to do business with them!
Ray Rivers sold us a Chevy Traverse and he did a wonderful job. He went above and beyond for us. We were on a time limit and he went to great lengths to make sure we were taken care of. He was very friendly, patient, and understanding (we had our children with us). He was extremely professional and I would recommend Ray Rivers 100%. Thank you Ray. Great Job!!!
Dave Alonzo is outstanding! Most honest and straight forward salesman I have ever encountered. Greatly appreciated such outstanding customer service. After such a positive experience I would strongly encourage my friends to come see Dave at Lithia before anyone else.
They found the exact used car we had been looking for and brought it in to the dealership the same day. They got the needed owner manuals ordered. . All with a smile and in a very professional and efficient manner. THANKS GUYS! WE SURE APPRECIATE YOU!
I had a great experience working with Brian. He helped me find what I needed with no pressure and made sure I was comfortable with the deal.
Working with Dave was pleasure with no dancing around the truth, political answers to my questions and high power push push tactics. I explained to him I wanted a 425 to 450 payment and first round he came in at 435 per month, right in the middle of what I wanted to spend rather than being a few dollars over. All the staff at Twin Falls Chevy are very friendly and helpfull. They do not pounce on you when you drive up and exit your vehicle. When I arrived home last night in my new truck and sat down to catch my breath ... Read More DealerRater - Mar 7, 2014